CORPORATE SOCIAL RESPONSIBILITY: CAUSES AND INFLUENCE ON CORPORATE REPUTATION

  • N. Orlova Odessa I. I. Mechnikov National University
Keywords: corporate social responsibility (CSR), corporate reputation, socially responsible practices, Stakeholders, business environment

Abstract

The article deals with theoretical and methodological aspects of corporate social responsibility. The main reasons that motivate business to CSR and the main practices of social responsibility in the modern business environment are analyzed. The study of the theoretical approaches used allows us to characterize CSR as an integral part of corporate governance, based on the system of ethical and value norms of the company. This activity is associated with the voluntary implementation of economic, environmental and social activities that are not directly related to the requirements of the production process. The implementation of socially responsible practices results not only in a positive impact on the livelihood of stakeholders, but also in an increase in the value of business, an increase in the competitiveness of the enterprise and the strengthening of business reputation. The relationship between CSR and corporate reputation as an element of intangible assets of a company is considered from the standpoint of various theoretical approaches: institutional / legitimacy theory, impression management theory, reputation risk management theory, agency theory and signaling theory. The importance of corporate social responsibility as an effective tool for the formation of business reputation is justified under the condition of ensuring the long-term nature of this activity, its support at the level of senior management, the transparency of relations with stakeholders and the use of effective media, marketing and advertising communications.

References

Nijhof, A.H.J., & Jeurissen, R.J.M. (2010). The glass ceiling of corporate social responsibility. International Journal of Sociology and Social Policy, 30, рр.618-631.

Khojastehpour, M., & Johns, R. (2014). The effect of environmental CSR issues on corporate/brand reputation and corporate profitability. European Business Review, 26, pp.330-339.

Sprinkle, G.B., &Maines, L.A. (2010). The benefits and costs of corporate social responsibility. Business Horizons, 53, pp.445-453.

Декларація соціальної місії бізнесу України. [Електронний ресурс]. – Режим доступу: http://pmguinfo.dp.ua/images/documents/korp_otnosheniya/decl_soc_missii. – Назва з екрану.

European Commission. A renewed EU strategy 2011-14 for Corporate Social Responsibility. Brussels, 2011. URL: http://www.europarl.europa.eu/meetdocs/2009_2014/documents/com/com_com(2011)0681_/com_com(2011)0681_en.pdf

Социальная ответственность в системе корпоративного управления. Экспертный опрос//Информационно-аналитический журнал «Бизнес и общество». No72-77. 2012– 2013. с.3-14.

Anselmsson, J., & Johansson, U. (2007). Corporate social responsibility and the positioning of grocery brands: an exploratory study of retailer and manufacturer brands at point of purchase. International Journal of Retail & Distribution Management, Vol. 35 No. 10, pp. 835-856.

Brown, B.C. (2005). Theory and practice of integral sustainable development: part 1 – quadrants and the practitioner. AQAL, 1, Vol. 1, No. 2, pp. 2-39.

Zhou, S., Quan, X., & Jiang, W. (2012). Corporate social responsibility and sustainable development in China: literature review and case analysis. Journal of Supply Chain and Operations Management, 10, рр. 54-65.

Sprinkle, G.B., &Maines, L.A. (2010). The benefits and costs of corporate social responsibility. Business Horizons, 53, рр. 445-453.

Weber, M. (2008). The business case for corporate social responsibility: a company level measurement approach for CSR. European Management Journal, 26, рр. 247-261.

Polonsky, M., & Jevons, C. (2009). Global branding and strategic CSR: an overview of three types of complexity. International Marketing Review, 26, рр. 327-347.

Feldman, P.M., & Vasquez-Parraga, A.Z. (2013). Consumer social responses to CSR initiatives versus corporate abilities. Journal of Consumer Marketing, 30, рр. 100 – 111.

Epstein, M.J. (2008). Making sustainability work: best practices in managing and measuring corporate social, environmental, and economic impacts. San Francisco: Berrett- Koehler Publishers. URL: https://www.bkconnection.com/static/Making_Sustainability_Work_2nd _EXCERPT.pdf

Husted, B.W., & Allen, D.B. (2007). Strategic corporate social responsibility and value creation among large firms lessons from the spanish experience. Long Range Planning, 40, рр.594-610.

Сидорская И.В., Альшевская С.О. Понятие корпоративной репутации и основные инструменты ее формирования // Веснік БДУ. Сер. 4. 2015. No 1. с.71-74.

Melo, T., & Galan, J. (2011). Effects of corporate social responsibility on brand value. Journal of Brand Management, 18, рр.423-437.

Pérez, A. (2015). Corporate reputation and CSR reporting to stakeholders. URL: https://www.researchgate.net/publication/276236910_Corporate_reputation_and_CSR_re porting_to_stakeholders

Elkington, J. (1997). Cannibals With Forks: The Triple Bottom Line of 21st Century Business, Capstone, Oxford. URL: http://appli6.hec.fr/amo/Public/Files/Docs/148_en.pdf

Bebbington, J.; Larrinaga, C. and Moneva, J.M. (2008). Corporate social reporting and reputation risk management, Accounting, Auditing & Accountability Journal, Vol. 21. No.3, pp. 337-361.

Fombrun, C.J. (2006). “RI insights: Corporate governance”. Corporate Reputation Review. Vol. 8 No. 4, pp. 267-271.

Watson, A., Shrives, P. and Marston, C. (2002). Voluntary disclosure of accounting ratios in the U.K., British Accounting Review. Vol. 34. pp. 289–313.

Мегатренди: Фактори, які будуть управляти репутацією вашої компанії. [Електронний ресурс]. – Режим доступу: https: // reputationcapital. blog / 2018/01 / megatrendy-faktory-kotorye-budut-upravljat-reputaciej-vashej-kompanii/. – Назва з екрану.

Глобальные лидеры в области корпоративной репутации — 2018. [Електронний ресурс]. – Режим доступу: https://reputationcapital.blog/2018/03/globalnye-lidery-v- oblasti-korporativnoj-reputacii-2018/. – Назва з екрану.

факторов, которые будут формировать репутацию в 2019 году. [Електронний ресурс]. – Режим доступу: https://repeconomy.info/novosti/10-faktorov-kotorye-budut- formirovat-reputaciyu-v-2019-godu/– Назва з екрану.

Nijhof, A.H.J., & Jeurissen, R.J.M. (2010). The glass ceiling of corporate social responsibility. International Journal of Sociology and Social Policy, 30, рр.618-631.

Khojastehpour, M., & Johns, R. (2014). The effect of environmental CSR issues on corporate/brand reputation and corporate profitability. European Business Review, 26, pp.330-339.

Sprinkle, G.B., &Maines, L.A. (2010). The benefits and costs of corporate social responsibility. Business Horizons, 53, pp.445-453.

Deklaratsiya sotsialʹnoyi misiyi biznesu Ukrayiny [Declaration of the social mission of business of Ukraine]. (n.d.). Retrieved from http://pmguinfo.dp.ua/images/documents/korp_ otnosheniya/decl_soc_missii. [in Ukrainian].

European Commission. A renewed EU strategy 2011-14 for Corporate Social Responsibility. Brussels, 2011. URL: http://www.europarl.europa.eu/meetdocs/2009_2014/documents /com/com_com(2011)0681_/com_com(2011)0681_en.pdf

Sotsial'naya otvetstvennost' v sisteme korporativnogo upravleniya. Ekspertnyy opros (2012-2013) [Social responsibility in the system of corporate governance. Expert survey]. Informatsionno-analiticheskiy zhurnal «Biznes i obshchestvo» – Information and analytical magazine "Business and Society", 72-77, 3-14. [in Russian].

Anselmsson, J., & Johansson, U. (2007). Corporate social responsibility and the positioning of grocery brands: an exploratory study of retailer and manufacturer brands at point of purchase. International Journal of Retail & Distribution Management, Vol. 35 No. 10, pp. 835-856.

Brown, B.C. (2005). Theory and practice of integral sustainable development: part 1 – quadrants and the practitioner. AQAL, 1, Vol. 1, No. 2, pp. 2-39.

Zhou, S., Quan, X., & Jiang, W. (2012). Corporate social responsibility and sustainable development in China: literature review and case analysis. Journal of Supply Chain and Operations Management, 10, рр. 54-65.

Sprinkle, G.B., &Maines, L.A. (2010). The benefits and costs of corporate social responsibility. Business Horizons, 53, рр. 445-453.

Weber, M. (2008). The business case for corporate social responsibility: a company level measurement approach for CSR. European Management Journal, 26, рр. 247-261.

Polonsky, M., & Jevons, C. (2009). Global branding and strategic CSR: an overview of three types of complexity. International Marketing Review, 26, рр. 327-347.

Feldman, P.M., & Vasquez-Parraga, A.Z. (2013). Consumer social responses to CSR initiatives versus corporate abilities. Journal of Consumer Marketing, 30, рр. 100 – 111.

Epstein, M.J. (2008). Making sustainability work: best practices in managing and measuring corporate social, environmental, and economic impacts. San Francisco: Berrett- Koehler Publishers. URL: https://www.bkconnection.com/static/Making_Sustainability_ Work_2nd_EXCERPT.pdf

Husted, B.W., & Allen, D.B. (2007). Strategic corporate social responsibility and value creation among large firms lessons from the spanish experience. Long Range Planning, 40, рр.594-610.

Sidorskaya, I.V., Al'shevskaya, S.O. (2015). Ponyatiye korporativnoy reputatsii i osnovnyye instrumenty yeye formirovaniya [The concept of corporate reputation and the main tools for its formation]. Vesnik BDU – Journal of the Belarusian University ser.4, 1, 71-74. [in Russian].

Melo, T., & Galan, J. (2011). Effects of corporate social responsibility on brand value. Journal of Brand Management, 18, рр.423-437.

Pérez, A. (2015). Corporate reputation and CSR reporting to stakeholders. URL: https://www.researchgate.net/publication/276236910_Corporate_reputation_and_CSR_reporting_to_stakeholders

Elkington, J. (1997). Cannibals With Forks: The Triple Bottom Line of 21st Century Business, Capstone, Oxford. URL: http://appli6.hec.fr/amo/Public/Files/Docs/148_en.pdf

Bebbington, J.; Larrinaga, C. and Moneva, J.M. (2008). Corporate social reporting and reputation risk management, Accounting, Auditing & Accountability Journal, Vol. 21. No.3, pp. 337-361.

Fombrun, C.J. (2006). “RI insights: Corporate governance”. Corporate Reputation Review. Vol. 8 No. 4, pp. 267-271.

Watson, A., Shrives, P. and Marston, C. (2002). Voluntary disclosure of accounting ratios in the U.K., British Accounting Review. Vol. 34. pp. 289–313.

Mehatrendy: Faktory, yaki budutʹ upravlyaty reputatsiyeyu vashoyi kompaniyi [Megatrends: Factors that will govern the reputation of your company]. (n.d.). Retrieved from https: // reputationcapital. blog / 2018/01 / megatrendy-faktory-kotorye-budut- upravljat-reputaciej-vashej-kompanii/ [in Ukrainian].

Global'nyye lidery v oblasti korporativnoy reputatsii — 2018 [Global Leaders in Corporate Reputation – 2018]. (n.d.). Retrieved from https://reputationcapital.blog/2018/03/globalnye-lidery-v-oblasti-korporativnoj-reputacii- 2018/ [in Russian].

faktorov, kotoryye budut formirovat' reputatsiyu v 2019 godu [10 factors that will form a reputation in 2019]. (n.d.). Retrieved from https://repeconomy.info/novosti/10-faktorov- kotorye-budut-formirovat-reputaciyu-v-2019-godu/ [in Russian].

Article views: 77
PDF Downloads: 47
Published
2019-01-10
How to Cite
Orlova, N. (2019). CORPORATE SOCIAL RESPONSIBILITY: CAUSES AND INFLUENCE ON CORPORATE REPUTATION. Economic Scope, (141), 213-228. Retrieved from http://prostir.pdaba.dp.ua/index.php/journal/article/view/24
Section
ECONOMY OF THE ENTERPRISE AND SPATIAL AND CLUSTERED BUSINESS